Claims

Please contact your insurance agent to report a claim. However if it is after hours, we have provided the 24 hour, toll-free numbers for the companies’ claims centers.

 

AIG

  • Call 888-AIG-6163
  • For loss inquiry with existing claim numbers, 877-353-2344
  • Fax: 860-676-0681

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Acadia

  • Fax all claims including W.C. – 866-874-5104
  • Can call Co. # to report W.C. @ 800-773-6031 and ask to report W.C. claim
  • Glass: 1-888-325-0056
  • Emergency after hours: 1-800-691-4966
  • Email – aicclaimoperations@acadia-ins.com

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Allstate

  • Customer to call 1-800-Allstate (800-255-7828)
  • Glass: 1-800-626-4527
  • Emergency after hours: 1-800-386-6126

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Andover / Merrimack

  • Fax loss notice to Colonial Adjustment – 797-6820. Make sure to send a copy of dec page with the loss notice.
  • Mail copy of loss notice to Merrimack stating we faxed to Colonial Adjustment.

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Concord Group

  • Call 1-800-482-7443
  • Call same # after hours, it will direct you
  • No web reporting

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Chubb

  • Call 1-800-252-4670
  • Call same # after hours, it will direct you
  • No web reporting

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Dairyland

  • Call 1-800-225-1390 – 24 hours

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Foremost

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Hanover

  • Fax claim to 1-800-399-4734
  • W.C. claims call 1-800-628-0250, 24 hour toll free hotline
  • Portland fax for WC claims 207-771-5008
  • http://www.hanover.com for web reporting
  • Glass: 1-800-369-4527
  • Emergency after hours: 1-800-628-0250

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MMG

  • Fax claim to 760-1000
  • Glass: 1-877-664-5277
  • Emergency after hours: 1-888-869-8700
  • Email loss notice to: loss.notice@mmgins.com

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MEMIC

  • Insured to call 1-800-636-4292
  • http://www.memic.com for web report – click on “report an injury”
  • Emergency after hours: 1-800-636-4292

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Metropolitan

  • Call in claim to 1-800-854-6011
  • Fax claim to 1-866-743-1546

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Middlesex / MiddleOak

  • Fax to 1-800-715-1113
  • Clients can call 1-800-462-1700
  • Glass: 1-888-835-3452
  • Email – http://www.memic.com
  • Emergency after hours: 1-800-344-3454 or 1-800-225-2533

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National Grange

  • Fax to 1-877-282-3844
  • Glass: 1-800-887-5944
  • Agents can go to web site “Agents Only” to report new claims
  • Emergency after hours: 1-877-425-2467
  • Customer can phone in claim to: 877-425-2467

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North East

  • Fax to 883-1501 or fax to 1-888-291-6262
  • Can email to reportaloss@preserver.com
  • Glass claim – insured to call – Harmon Solutions – 1-800-330-4305
  • Emergency after hours: 1-800-456-1819

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One Beacon

  • Call in claim to 1-877-248-3455
  • Or fax to 1-866-213-2802
  • Glass: 1-800-248-4968
  • Emergency after hours: 1-877-248-4968

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Patriot Mutual / Personal

  • Fax to 725-8477
  • Call in claim to 1-866-460-1776, take option 7

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Patriot Mutual / Commercial

  • On-line preferred (handled in Brunswick)
  • Or fax to 725-8477

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Patrons Oxford

  • Fax to 784-8311
  • Glass: call Teleglass – 1 800 442 6071

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Peerless

  • Fax to 1-800-832-0120
  • W.C. call 1-800-522-7152
  • Glass: 1-800-522-7152
  • Email – www.agents.peerless-ins.com
  • Emergency after hours: 1-800-522-7152

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Progressive

  • Give 800 # to insured for all claims, including glass – 1-800-274-4499 – Maine line only
  • Emergency after hours: 1-800-925-2886

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The Hartford

  • Call in claim to 1-800-553-1710
  • Can fax to 1-866-861-2513 (cover sheet required)
  • Can email to%20agentfaxreporting.claim@thehartford.com%20 (cover sheet required) – Cover sheet available on the E B C
  • W.C. loss: customer to call 1-800-327-3636 – “Hartford Loss Connect”
  • Emergency after hours: 1-800-327-3636

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Travelers

  • 1-800-238-6225 call in all claims, 24 hours; 7/days
  • WC: 1-800-832-7839

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Vermont Mutual

  • Fax auto loss to 1-802-229-8941
  • Fax propt. & GL to 1-802-229-7647
  • Emergency after hours: 1-800-435-0397

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